FOR DEALERS & CUSTOMERS
Lienholder details. Payout support. Arranging insurance, paying off financing or working with a trade-in? Get help with the information for your lender.
GET YOUR LENDER’S DETAILS
Let’s confirm the right information. Contact DealerPlan with your lender’s name and the unit you are purchasing. We’ll confirm the lienholder name, address and any instructions your insurance broker needs.
Request lienholder details → Call 1 877 753 0362 Please leave account numbers, identification documents and other sensitive information out of your email.
FOR YOUR INSURANCE BROKER
Have these details ready. The confirmed legal name of the lienholder The lender’s insurance correspondence address Your unit’s identifying details Any coverage or policy wording instructions provided for your deal Use the instructions supplied for your financing. Contact us if your lender or purchase details change.
LIEN PAYOUT INFORMATION
A clear path to the next step. Contact our team for help finding the payout process for your lender.
FOR DEALERS
Working with a trade-in? Tell us the lender and unit involved. We can help you identify the information needed to request a payout and confirm the next steps.
Payout request contact and authorization process Written payout amount and the date it applies to Lender payment instructions and required references Confirmation of payment and lien-release follow-up Ask about a dealer payout → FOR CUSTOMERS
Planning to pay off your loan? Tell us which lender you financed with. We can help you find where to request your payout information.
How to request a written payout quote The quote’s expiry date and any amount due after it How the lender accepts payment How to obtain confirmation and lien-release information Ask about my payout → Obtain the payout amount and payment instructions directly from your lender before sending funds. Please do not include account numbers, identification documents or banking details in an email enquiry.
Prefer to talk? Call 1 877 753 0362.